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Administration Essentials for New Admins Certification Exam

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NEW QUESTION 1

Which is a feature of combination charts? Choose 2 answers

  • A. Display more than one summary value in chart
  • B. Add a third axis range to the chart
  • C. Display data from multiple reports in a chart
  • D. Add a second axis range to a chart

Answer: AD

NEW QUESTION 2

A Lookup Field Relationship Select the correct choice

  • A. Links two objects together
  • B. Links two formulas together
  • C. Links two page layouts together
  • D. Links two Salesforce.com instances together

Answer: A

NEW QUESTION 3

Which combination of objects is available when creating a custom report type for Chatter reports?

  • A. Opportunities, Followers, User Feed
  • B. Accounts, User Feed, Comments
  • C. Users, User Feed, Comments
  • D. Chatter Groups, Members

Answer: CD

NEW QUESTION 4

Which of the following profile permissions will enables the User to edit any record, regardless of the Sharing Model?

  • A. Customize Application
  • B. View Setup and Configuration
  • C. View All Data
  • D. Modify All Data
  • E. None of the Above

Answer: D

NEW QUESTION 5

Which of the following statements is true about person accounts in backup exports?

  • A. If your organization uses person accounts and you’re exporting contacts, person account records are included in the contact dat
  • B. However, the contact data only includes the fields shared by contacts and person accounts.
  • C. If your organization uses person accounts and you’re exporting contacts, person account records are not included in the contact data.
  • D. If your organization uses person accounts and you’re exporting contacts, person account records are included in the contact dat
  • E. The export includes all fields from person accounts.

Answer: A

NEW QUESTION 6

Which one is the following is a salesforce.com definition for a Lead?

  • A. Any person, organization or company that may be interested in your products and services, not yet customers
  • B. An organization, individual or company involved with your business such as customers, competitors and partners
  • C. Any potential revenue-generating event i.
  • D. “sales deal”
  • E. Any individual or influencer associated with an account

Answer: A

NEW QUESTION 7

With the "manage campaign" button on campaign selected, what all can you do with the integrated campaign builder? Select 2

  • A. Import new leads and add it to campaign
  • B. Associate opportunities to the campaign
  • C. Associate exisiting contacts to the campaign
  • D. Associate upto 50000 existing leads to the campaign

Answer: AD

NEW QUESTION 8

What does the dashboard snapshot on the Home Page display?

  • A. Only the dashboard determined by the System Administrator
  • B. You cannot display a dashboard on the Home Page
  • C. The first two rows of any of your available dashboards
  • D. The first row of any available dashboards
  • E. The Complete Dashboard set by the User himself

Answer: D

NEW QUESTION 9

Record locking in a workflow approval process prevents users from editing a record only if they have a certain field-level security or sharing settings.

  • A. True
  • B. False

Answer: B

NEW QUESTION 10

Task Records are "to-do" lists, are date sensitive, and must be completed before they move to my Activity History.

  • A. True
  • B. False

Answer: A

NEW QUESTION 11

Case Assignment Rules are based on elapsed time

  • A. True
  • B. False

Answer: A

NEW QUESTION 12

What do you need to specify when you schedule a report?

  • A. You need user with Marketing Profile to “Schedule Reports”
  • B. You need user permission to “Schedule Reports”
  • C. You need user to have a Manager Role
  • D. Click Run Report and choose Schedule Future Runs... from the drop-down button.

Answer: D

NEW QUESTION 13

You can map a custom lead field to only one of the following objects at a single instance (check all that apply)?

  • A. Account
  • B. Contacts
  • C. Cases
  • D. Opportunities

Answer: ABD

NEW QUESTION 14

Tab settings allow System Admin to customize which tabs are visible to users:

  • A. True
  • B. False

Answer: A

NEW QUESTION 15
CORRECT TEXT
Dashboard components can consist of:

  • A.

Answer: Chart

Explanation:
Tables - As of Spring '10, Tables can have 4 columns Metric
Gauge
Custom S-Control Visual force Page Not graphs

NEW QUESTION 16

Which Step is not a part of creating custom application?

  • A. Selecting tabs
  • B. Adding a logo
  • C. Selecting profiles
  • D. Creating a custom object

Answer: D

NEW QUESTION 17

What other permissions does the "Manage Analytic Snapshots" permission require (Select all that apply).

  • A. Schedule Dashboards
  • B. Run Reports
  • C. Manage All Data
  • D. View Setup and Configuration

Answer: ABD

NEW QUESTION 18

What are two sources from which cases can be created?

  • A. Web-to-Lead
  • B. Web-to-Web
  • C. Email-to-Case
  • D. Connect for Outlook

Answer: CD

NEW QUESTION 19

If the System Administrator set a user to create only a certain record type, this user's ability to view other record types is affected.

  • A. True
  • B. False

Answer: B

NEW QUESTION 20

Which of the following can NOT be edited on the Page Layout Editor?

  • A. Field positions
  • B. Buttons
  • C. Page sections
  • D. Related lists
  • E. Picklist values

Answer: E

NEW QUESTION 21

Which is the new type of Dashboard Chart to make entry in Spring’11 Release?

  • A. Waterfall Chart
  • B. Scatter
  • C. Gauge
  • D. Metric
  • E. Organization Chart

Answer: B

NEW QUESTION 22

You can use standard reports when creating Dashboards

  • A. True
  • B. False

Answer: B

NEW QUESTION 23

When test driving an application on the AppExchange Directory, it is not possible to view the S-Control configurations of that application

  • A. True
  • B. False

Answer: B

NEW QUESTION 24

How many Solution records can be imported via Import Wizard?

  • A. 500
  • B. 5.000
  • C. 50.000
  • D. Solution Records cannot be imported via Import Wizard

Answer: C

NEW QUESTION 25

With Client Management enabled, when a lead is converted without a value in the company field, it becomes a person account.

  • A. True
  • B. False

Answer: A

NEW QUESTION 26
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